Voice AI
Your phone, answered. Every time.
Maintn answers every call 24/7, triages the job and books it while you are on the tools. Premium voice AI at 40–60% of typical market pricing — and the core is included on every plan.
The hard truth
A missed call is a missed job. An operator on a ladder cannot answer the phone — so the phone should answer itself, and book the work before the caller rings the next trade.
How it works
Answers, triages, books — without you
It answers
Every call picked up on the first ring, 24/7 — no voicemail, no missed job, no after-hours service eating your margin.
It triages
The agent works out what the caller needs, captures the property and the fault, and flags the urgent ones the way you would.
It books
The job lands in Maintn with the details attached and a draft quote ready — you approve the outcome, not every keystroke.
On every call
What the agent does before you even see the job
Caller and property matched
Known callers and managed properties are recognised on pickup, so the job attaches to the right record automatically.
Job captured in your words
The fault, the access notes and the urgency are recorded the way an operator would take them — not a generic call sheet.
Quote drafted on the spot
Where the work is known, a draft quote is prepared from your rates so it is ready to send before you have left the last job.
You stay in control
The agent hands off to you when it should and never commits to work you have not priced. You approve outcomes, not inputs.
Voice pricing
Included on every plan. Scale it when the calls do.
Voice AI core
Included from $149/mo
24/7 answering, triage and booking on every Maintn plan — no separate phone-answering bill, no per-call service fee.
Standalone AI phone answering is typically billed on its own, often into the hundreds of dollars a month. With Maintn the voice core is included from $149 — inside the same login that runs the rest of your operation, not a separate tool you have to reconcile.
Recorded, hosted and handled in Australia
Call data is hosted in an Australian region with row-level isolation between businesses. Recording follows Australian per-state consent law — read the Voice Recording Consent notice and our security posture for the detail.
FAQ
Voice AI, answered
How much does the voice AI cost?
The voice AI core is included on every Maintn plan, from $149 a month — no separate phone-answering bill. Need more answered minutes? The Voice AI Add-on runs $350–$800 a month for 500–2,500 minutes.
Does it really answer in my operator voice?
The agent answers in a consistent, professional voice tuned to your business and the way you take a job. It triages and books the work, and hands off to you when a call needs a human.
What happens to calls it cannot handle?
Anything outside its scope is escalated to you with the context already captured, so you pick up a briefed call rather than a cold one. Nothing is dropped silently.
Are calls recorded, and is that compliant?
Calls can be recorded to attach to the job record. Recording follows Australian per-state consent law — see our Voice Recording Consent notice for how that works in each state.
Where is call data stored?
Call data is hosted in an Australian region with row-level isolation between businesses, the same as the rest of your Maintn data. You can export or delete it at any time.
Stop missing the call. Start booking it.
The voice AI core is on every plan. Turn it on with the 14-day free trial and let your phone answer itself.